-
01
Payments
What payment methods do you accept?
T/T: 30% advance payment and 70% balance against B/L copy.
L/C at sight or even maximum 120 days
D/P at sight
Western union, Paypal are all acceptable
-
02
Shipping & Delivery
How long does shipping take?
Shipping times vary based on location and the shipping method selected.Air transport usually takes 7 days, sea transport takes 15-30 days, and rail transport takes 30 days or more. Please contact us for specific transportation time and our specialist will answer your questions.
How long does delivery takes?
Delivery time withing10-30days.It depends on your cargo quantity.
-
03
About Your Order
How can I get a sample from you?
A4 size ready fabric cutting or hanger sample or those samples less than half a yard are all FREE of cost, but the courier charge will be on buyer's account.
For those sample which need make for order, pleases contact us for further information and then decide how to deliver to you.
What’s the MOQ and MCQ
For knitting fabric MOQ is about from 1500kg to2000kg ,500kg each color
For bonding fabric MOQ is 3000kg 1000kg each color
For weave fabric MOQ is 3600meter,1200meter each color.
Sometimes it will be different it depends on the fabric.
Can you make sample for me?
Sure,we can make to order.Make labdips is free, develop a new sample charge ,400USD,but it will be deducted from your order.
How will the bulk fabric be packed?
In roll form with paper tube inside and thick plastic bag outside. The packing form can be negotiated if some special requirement from buyer.
-
04
About the Fabrics
What types of fabric do you offer?
We offer a wide range of fabrics, including polyester,nylon,linen,viscose,wool, and specialty textiles. Our selection caters to various styles and needs for dressmaking, quilting, and other creative projects.
How accurate are the colours of the fabrics in their pictures?
The fabric colours represented in the photos may differ slightly from the actual product. All images are taken in natural light but their appearance on-screen can vary depending on the calibration of your computer monitor. If fabric colour is important, be sure to check with us before you purchase online.
How can I choose the right fabric online?
We provide detailed descriptions, high-quality images, and information on fabric weight and composition for each product. If you need further assistance, feel free to contact our customer support team. Call us on 8618616507224 or email kylie@phoenixindustry.com.cn
I’m uncertain about what I am looking for. Could you give me some suggestion?
Please advise the available specification of the fabric, such as example, composition, weight or the garment styling which the fabric is used for, so that we could source for you or find the fabric you want. If you're not very sure of the fabric quality in your hand, pls send a small cutting to us. It's our pleasure to annlyze the fabric for you and acknowledge you all the fabric details by return.
